Stormin 4,458 #1 Posted May 24, 2017 Who are your telephone/internet providers? And what do you think of them? I'm asking as I'm with BT and they have just really hacked me off. Share this post Link to post Share on other sites
pmackellow 2,738 #2 Posted May 24, 2017 We're with Talktalk, I know Chris has had some problems with them but touch wood no problems so far 1 Stormin reacted to this Share this post Link to post Share on other sites
the showman 4,074 #3 Posted May 24, 2017 I'm with TalkTalk and as Paul has said ive had problems with them. its almost impossible to get through to a human being, i spent 8 days with no phone or internet and after their first repair which lasted 2 days i had to go through it all again with them. the end result is my internet is half as good as it was and i got charged eight pounds on my bill for ringing to tell them about the fault. i certainly wouldn't recommend them and i will change when i find a good deal 1 Stormin reacted to this Share this post Link to post Share on other sites
Alan 1,273 #4 Posted May 24, 2017 Been with Virgin Media for a long time. No drastic problems so far but a pain to get through all the button pressing options to finally talk to someone. Same everywhere I suppose. 1 Stormin reacted to this Share this post Link to post Share on other sites
S1g 579 #5 Posted May 24, 2017 Im with bt, they really hacked me off too, so I got them to halve the line rental. The only good thing about being with bt is if there is a persistant fault then you can remind them that they own the line so insist that they sort it out. Prior to this I was with EE, I definatley wouldn't use them again! Kept telling me the fault was in my house and they wanted to charge me £100 to come out. Bt eventually tracked the fault down to the exchange but this took them 3 months! 1 Stormin reacted to this Share this post Link to post Share on other sites
the showman 4,074 #6 Posted May 24, 2017 Virgin media are just laying new cables in our area so I'm waiting to see what deals their going to offer us Share this post Link to post Share on other sites
meadowfield 1,900 #7 Posted May 25, 2017 with Sky and they have UK call centres... if you are a sky subscriber broadband and phone calls are free too. Problem for all providers it that BT openreach own the copper wires, so everyone jumps through hoops with line faults. Even BT themselves!!!! I know no one likes sky, but if you are interested in subscribing I can get half price deals... Share this post Link to post Share on other sites
Rayp 46 #8 Posted May 27, 2017 Hello Stormin, I was with BT for some time and found great difficult in speaking to a human. In addition whenever (very frequently!) they increased their prices, I too was able to nbegotiate substantial reductions only to be faced with further increases within months. Prior to Bt I was with Talk Talk and they were HORRENDOUS! I am now with John Lewis and have found their service (provided by PlusNet) exceptionally good. Calls are answered quickly by persons who speak good English and understand the issues without passing the buck. Any call; is immediately followed up with an email to ensure that it has been resolved to your satisfaction. John Lewis prices are competitive and they don't offer the myriad of options which you could get from PlusNet. They are also reputed to be the last among providers) to increase prices. Share this post Link to post Share on other sites
Triumph66 1,256 #9 Posted May 27, 2017 My wife deals with all that kind of stuff. We are with Talk Talk and it has been ok for us. Share this post Link to post Share on other sites
